Frequently asked questions
Answers to common questions about working together. Can't find yours? Just ask.
Getting started
What types of practices do you work with?
Solo providers and small to mid-sized group practices across many specialties. If you're unsure whether your specialty fits, ask in a free consultation.
How quickly can we start?
Once access is set up, the billing review can begin right away. We'll plan a start date that suits your practice.
Is the first consultation really free?
Yes. The consultation and initial billing review are free, with no obligation to continue.
Services
Can you help with only part of my billing?
Yes. Some clients need full-service billing, others only denial work, A/R clean-up or credentialing. We'll agree the scope together.
Can you clean up old unpaid claims?
Yes. Backlog A/R clean-up is a common starting point. Older claims are reviewed and worked where they can still be collected.
Do you handle credentialing for new providers?
Yes. I handle payer enrollment from application to approval and keep track of renewal dates.
Working together
Do I need to change my software?
Usually not. I work inside the practice management or EHR system you already use, with the access you choose to give.
How do we communicate?
Directly by phone, WhatsApp or email, with the person doing your billing.
How will I know how my billing is doing?
You receive a plain-language report every month covering collections, denials, A/R and next steps.
Pricing and security
How is pricing set?
Pricing depends on your claim volume and the services you need. You'll get a clear quote after the free consultation, with no obligation.
How do you keep patient information secure?
Patient data is accessed only through your secure systems, never stored unnecessarily, and handled confidentially at every step.